kwillia
n/a
You are one talented lady.....
My job was to keep the RPMs at 2 1/2 and I would always freak when he sprayed the stuff and it would die down!
But is runs soooo much smoother now!
Beware of Waldorf Sales Mgrs - Toyota
- Thread starter elliottsroost
- Start date
My job was to keep the RPMs at 2 1/2 and I would always freak when he sprayed the stuff and it would die down!
But is runs soooo much smoother now!
Beware of the service department at Waldorf Toyota
After getting our 30,000 mile check up on our vehicle, which showed they changed the oil, rotated the tires and checked the car over, before we could get home -- and we live in Waldorf -- the left front tire fell off of the car while it was in motion. Luckily, no one was killed. Beware of this service department.
After getting our 30,000 mile check up on our vehicle, which showed they changed the oil, rotated the tires and checked the car over, before we could get home -- and we live in Waldorf -- the left front tire fell off of the car while it was in motion. Luckily, no one was killed. Beware of this service department.
OldHillcrestGuy
Well-Known Member
Ive got 3 Toyota's that have all been serviced at Waldorf Toyota with no problems. Im not saying that problems dont happen and it was unfortunate that it did to you all. I always go to the same service tech (Rick) to get my ticket prepared for service and he has been nothing but totally professional, the times I have had my vehicles there.
BOP
Well-Known Member
Just because you worked in your uncle Ted's garage one summer when you were 15 doesn't mean you were a mechanic. Clearly, from your conversation, you never were one. Either that, or you were the worst mechanic ever.
We bought our first toyota in 1974. Had lots of them. After this happened to me and I have told people about it, you would not believe the number of people who come back with their own stories about the service department at Waldorf Toyota. Most of the stories involve getting their oil changed and coming out the next morning to find all the oil laying on the ground where they "forgot to tighten something." With our situation, they are lucky no one got killed. Instead of coming down 301, my husband came down 925 which saved him.
ItalianScallion
Harley Rider
I'm glad you know me better than I do, son. I was a full mechanic back in the early 70's when fuel injection on American cars wasn't really that prevalent, so throttle bodies weren't either.
This incident happened with my 1989 GMC truck. I had it in for warranty work when the dealership told me that the throttle body had a bunch of soot UNDER it that needed to be removed. They said nothing about cleaning the outside of it (which they didn't do anyway).
When the job was done, I saw that they hadn't even cleaned the grease off of the bolts that held it on the manifold, so the work was never done; THAT was my complaint! I alerted the service manager and threatened to file fraud charges unless it was taken off my bill.
You may now return your head to it's previous location...
When they forget to tighten the lug nuts on your wheel and it flies off as you are going down the road, you will feel a whole lot different. We have always gotten our service done by Waldorf Toyota, but not any more. There is no quality control at this dealership. What is the responsibility of the service manager?
Service Department
Be careful when it comes to the service department. We had our car serviced in November 2010 -- oil change, tires rotated and the car checked out -- and before we could get the car home, and we live right in Waldorf, the left front tire went flying off the car while the car was in motion. I will never take a car to this dealership for servicing again.
Be careful when it comes to the service department. We had our car serviced in November 2010 -- oil change, tires rotated and the car checked out -- and before we could get the car home, and we live right in Waldorf, the left front tire went flying off the car while the car was in motion. I will never take a car to this dealership for servicing again.
Service Department
Whatever you do, stay away from the Service Department at Waldorf Toyota. Recently, we had our car serviced and the tires rotated. Before we could get the car home, and we live right in Waldorf, the left front tire went flying off of the car while my husband was going down the road. Luckily no one was killed -- especially him. This service department has gone completely downhill. Read some of the comments on their website.
Thanks for the info, I bought my Highlander at Waldorf 2 and half years ago, I suppose Mr. Link was there then and found them to be fair to work with. I had gone online and checked CARMAX in Laurel (Laurel Toyota) and knew exactly what I was going to pay and also checked what I thought was a good trade in on my Subaru. When the salesman approached me and I told him what I was interested in, I told him your not going to make me go to Laurel to get my new car are you. He said I hope not, I had the Carmax printout with me. Well when it came down to talking time, they tried to go low end on my trade but I knew what I wanted for trade and also said Im not paying anymore for this car then what Carmax was selling it for. After a couple of trips back and forth to his Sales Manager (maybe Mr. Link:shrugI got what I wanted, took a heck of a long time got there at 430pm didnot leave there till almost 11pm on a Saturday night, and I didnt finance anything, but took one heck of a long time.
About this time next year Im looking to replace my current truck with a Tacoma, after your experience I think Ill go to Lexington Park and deal.
Thanks for the info.
Whatever you do, stay away from the Service Department at Waldorf Toyota. Recently, we had our car serviced and the tires rotated. Before we could get the car home, and we live right in Waldorf, the left front tire went flying off of the car while my husband was going down the road. Luckily no one was killed -- especially him. This service department has gone completely downhill. Read some of the comments on their website.
thurley42
HY;FR
We heard you the first two times you said it....you have managed to spoil the point you were trying to make by being repetitive and annoying...congrats.
Rick might prepare the ticket but he doesn't do the work. My ticket could have been prepared by Rick. The fact is that we took the car in for servicing to a supposedly reputable dealer and they forgot to tighten the lug nuts on one wheel when they rotated the tires. This caused the tire to fly off as my husband was going down the road. I am thankful that he wasn't killed and that other drivers were not hurt. This was complete carelessness and negligence on the part of Waldorf Toyota.
Hoover
New Member
Service people are the ones who write the tickets for your vehicles to go in for service and not perform the actual service to you vehicle. Mechanics are the ones who perform the actual job or technicians as they are now called. Sales men or salespeople are the ones who sell you the vehicles. So if you are going to post information please get your senior05 and all 7 repeated posts correct.
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Wait until they forget to tighten the lug nuts on your car and the wheel goes flying off while you are driving down the road. You won't think so highly of their service department.
I'm beginning to think they did this on purpose.
Service people are the ones who write the tickets for your vehicles to go in for service and not perform the actual service to you vehicle. Mechanics are the ones who perform the actual job or technicians as they are now called. Sales men or salespeople are the ones who sell you the vehicles. So if you are going to post information please get your senior05 and all 7 repeated posts correct.
Whose responsibility is it to make sure the work is done right for work performed at a dealership?
Hoover
New Member
You - the car owner!
R
retiredweaxman
Guest
If you had a painter paint your house - would you check the results before paying? If you had someone clean your house, would you check the results before paying? If you had someone customize your car, would you check the results?
The bottom line, someone provided a service and you did not do even a precursory check of the results. I am not saying that if someone does engine work you have to rip apart the engine, but I would suspect you would take it for a test drive to check the results before paying. A lot of mechanics will even escort you on the drive to ensure things are ok.
OldHillcrestGuy
Well-Known Member
Hey $hit happens, if it was me, they would certainly hear about it and fix my car good as new. Meantime I would be enjoying driving one of their loaners. Last loaner from them was a brand new Highlander Hybrid, nice car, drove it for about 5 days.