Well, I've never once looked at damage repair costs when buying a vehicle. In over 40 years over owning cars, I've needed bodywork maybe 4 times. And yes, they are Teslas. Virtually all of them.
Hertz made a three bad choices. One was the Uber deal. Guy who picked me up in Atlanta with his literally day old Tesla from Hertz a year and a half ago was loving it at a rental cost to him of $300 bucks a week. And Hertz carried the insurance.The second was [ulling them back from the Uber fleet to regular rental service without making extra effort to ensure renters were both okay with them, and got a good briefing in how they work.
When I rented one, I received an email with links to good Tesla videos showing how things work. But a lot of people wont bother. And at the counter side, nobody said "Sir, you are getting a Tesla, are you okay with and do you want someone to give you a walkthrough."m
Too many people just get tossed a keycard and sent to the car.