Jiffy Lube

crabcake

But wait, there's more...
willie said:
How do you break a car door handle? Did this guy resemble King Kong?
I honestly don't know; I can only assume he jerked up too hard on it and snapped it. :shrug: If he'd have just said something about it and not lied, it wouldn't have bothered me as much. :ohwell:
 

Wickedwrench

Stubborn and opinionated
willie said:
How do you break a car door handle? Did this guy resemble King Kong?
It's not hard to do if the outside temperature is low enough and the vehicle has plastic handles. They can be brittle at times. I don't think this was the cause in Crabby's case though.
 
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vanbells

Pookieboo!!!
crabcake said:
I wouldn't wipe my backside with those coupons at this point. Poor customer service, hands down! It's not even about the money at this point -- it's the principle that the tech KNEW he broke it, didn't say squat, made up some :bs: to the manager, then told a different story to the customer service rep/district manager. AND they admit that they have it all on video! :liar:

That's because shops hire all these n00b kids working on cars. I use to go to laser lube all the time, but they were always snooping around my car looking at stuff. Now, I just pay the extra money to go to a car dealer. I don't like going to service shops anymore.
 

crabcake

But wait, there's more...
FYI -- the investigative news chic was here today to do the interview, and I have received a reimbursement check (along with a coupon toward future service, not like I plan to use it :duh:)) from Jiffy Lube.
 
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