Unemployment Insurance Questions

[Bann]

So I got through to the Portal - I registered to use it and I have seen all the information they have on me. Their "main page" /dashboard is great looking.

It's slow - but I know that is to be expected. I got through initially within a few minutes, and signed up, etc.

Everything that is "clickable" on the LEFT SIDE of the portal gives me an internal error. So I have not been able to change my payment method or my "preferred" method for contacting me (I wanted to choose text msg).

I'll get some screen shots and post after I block out certain info first. As the left side is not working, I can't find out what if anything is actually paid out. Looks like it isn't, yet.

 

[Bann]

It looks like the Portal has now become overloaded. I got kicked out while I was in it exploring the various links. And now I can't get back in.

Here's the one screen shot I was able to capture before getting kicked out - I was trying to see what the payment information was - and there is none, according to the info on the left. (NONE of the other links worked, as I was getting the internal server errors)

 

[mitzi]

Here's the URL to the page explaining the "one-stop" Application Information Portal:

New One-Stop Unemployment Insurance Application Launching Tomorrow on Friday April 24 - News - Department of Labor

Marylanders Can File Claims for Regular Benefits and CARES Act Benefits Entirely Online

www.labor.maryland.gov

In one of Hogan's press conferences (maybe 2 weeks ago or so), he addressed the issues people were having with Unemployment. He said it was unacceptable and it would be improved. This must be it.

 

[NBF]

In one of Hogan's press conferences (maybe 2 weeks ago or so), he addressed the issues people were having with Unemployment. He said it was unacceptable and it would be improved. This must be it.

Us Poor Marylanders are BREAKING THE INTERNET!

 

[NBF]

 

[Bann]

Us Poor Marylanders are BREAKING THE INTERNET!

View attachment 147634

Yeah, I got that later, too. I was busy all morning and now I'm going to a webinar soon. At least I did get into the site and got my account registered, etc. I can check in at any time, now.

No UPSP mail yet. I don't know if the mail has been delivered yet, or not. Will have to check again in an hour or so.

 

[Bann]

....

At LEAST that is something for people to read, understand, and process, etc. The other way sucked big time. NO answers for anyone.

Maryland was caught behind with this one.

 

[NBF]

Maryland unemployment benefits system was not ready for volume - WTOP News

Maryland Gov. Larry Hogan said that he shared the frustration of thousands of people who tried to log on to a new website to help residents file for unemployment insurance but were not able to do so.

wtop.com

 

[stgislander]

My wife got three pages in this morning before it kicked her off. The good is it told her she's got until midnight tomorrow to complete her application.

 

[NBF]

Not sure if that is good as if you don't get all of the information in you won't be receiving your due as quickly as you should. She'll be pushed to the next week or so and then who knows how much longer it will take to be approved. I was unable to get past the address information as it would not present the fields for them. Good luck to everyone in this endeavor as I know a lot of you have been waiting for at least over a month or more since this Panda and the quarantine started!

 

[Bann]

So I have a few screen shots of the Dashboard/Portal.

There's nothing that shows me WHEN the payments are going to start, but it sure looks like it is all good to go. I have no messages waiting, no "action items" to do, so they're not trying to contact me for anything. I did see that my tax information was not set to match what I sent in -so in case they are waiting on that to arrive (maybe it got lost in the mail or is somewhere on some clerk's desk at MD UI) I went in and matched it to reflect the paperwork I sent in and saved it. I also changed my "communication preferences" to TEXT message.

 

[NBF]

Well, was able to finally re-enter the site and am at the last page where I "sign" and hit "NEXT", but it has been spinning for about five minutes thinking and not doing anything else. Did anyone else notice this?

 

[Bann]

The system is VERY slow. For every screen shot I was able to get, I'm sure I waited at least 5 mins for a page to load. I started this about 8 pm - exploring around the site.

 

[NBF]

It's been spinning on what I believe is the certification page for 15-20 minutes now...Unbelievable guys. I'm really surprised that I've gotten this far in the process. Hope better for you guys out there. Let us know what you've experienced.

 

[Bann]

It's been spinning on what I believe is the certification page for 15-20 minutes now...Unbelievable guys. I'm really surprised that I've gotten this far in the process. Hope better for you guys out there. Let us know what you've experienced.

End it and go back in. that's probably all you can do.

Good luck. I know how frustrating it is.

 

[NBF]

Surprising that no one else has been on here talking about their experience with BEACON. Been a shipwreck thus far...

 

[Bann]

Surprising that no one else has been on here talking about their experience with BEACON. Been a shipwreck thus far...

They're busy. Will probably be back tomorrow or Monday.

 

[NBF]

Well, the site is still broken...no matter what you do you can't access your incomplete record or "Login to my Account". When you select "Complete an Unfinished Claim Application" it prompts you to enter your username and password but then says, "Claimant with given Username already registered". So, it treats your login as though you're trying to register. It's broke folks and it's almost 01:32 hours on 04.25.2020...

 

[stgislander]

Wife is in it right now. We were up until after 1am just getting to the final page. Got there and it wouldn't let her go any farther. She's finally got back to the final page this morning after stepping through all the previous pages hoping that the system will accept it this time.

 

[NBF]

Thanks for the input! Ok. I was up throughout the night trying to get in. It felt obvious to me that even though the vendor was supposed to be monitoring the site that it wasn’t. Around 0700 or so I was finally allowed into a new login page that allowed me to finally provide the required data. Without a doubt, it was much better than yesterday. Here’s the “new” login page:

Login Page

Let us know how you do and pass on any learned tips if you would.