rwethereyet
Yeah, okay.
I'm not impressed. I think the office staff is very unorganized. Twice now I haven't had good luck with them. When I first went in to sign DD up for a class, there was a lady there requesting to be reimbursed back because of a lack of communication between them and her and when classes were cancelled. I should have walked out and seeked other alternatives, but I figured maybe this lady just had a bad experience.
That same night while I was trying to register, I had to finally stop someone and asked about registering. They kept walking past me as I stood at the counter.
I called to find out if the place would be open for class on Monday because I wasn't sure if they would be closed for the Holiday. The lady who answered the phone also didn't know. She took my info and said they would call me back to let me know. I didn't get a call back, and tried to call on Monday when they should have been open. No one answered so I figured they were closed. I called again yesterday to inquire and the lady said they were opened and because I didn't take my DD, we lost out on that class. I'm not at all worried about losing the credit for the class, but I do think they could be better organized. I was wondering if other customers experienced the same problems or are they normally pretty good? I could sign DD up again for the next session, but don't want to waste my time and money if there is constant problems with the staff.
That same night while I was trying to register, I had to finally stop someone and asked about registering. They kept walking past me as I stood at the counter.
I called to find out if the place would be open for class on Monday because I wasn't sure if they would be closed for the Holiday. The lady who answered the phone also didn't know. She took my info and said they would call me back to let me know. I didn't get a call back, and tried to call on Monday when they should have been open. No one answered so I figured they were closed. I called again yesterday to inquire and the lady said they were opened and because I didn't take my DD, we lost out on that class. I'm not at all worried about losing the credit for the class, but I do think they could be better organized. I was wondering if other customers experienced the same problems or are they normally pretty good? I could sign DD up again for the next session, but don't want to waste my time and money if there is constant problems with the staff.