55Chevy said:
That would have been the thing to do. BUT, the person came on here and bashed them, and then got everybody else to join in. We can fight all day long, I will not 'go play somewhere else' and I am not changing my mind. This was an unfair thread and I hope some of the vets or their staff come on here, figure out who you jacka$$es are, and fire you as clients.
Please show me where that was done in the following, which is my original post.
Disappointing service with the vet
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I have used the same veterinary service always. It was used by my mom for her animals and everything was great so I also used them for all of mine.
The pup is not feeling well so I called to make an appointment. They could not give me one until next Tuesday. I asked if I should just do a walk in. She said they don't do those anymore.
I go home - pup is still not well. I call back - I've been a customer for 22 years with my own animals, never owed them money, always pay in cash, loyal client here. She checks and says I haven't been in for some time so they won't squeeze me in. I say the animals have been healthy so no need to come in until now. She says they won't see the dog. Given its not a matter of life or death but I prefer to catch these things early on, before it becomes a problem.
I say "So you're telling me to give my money to another veterinarian?" She says (in a very perky tone) "Yep". I say "I'll let your doctor's know you said that". She says "Okay".
I called a different vet and I'm leaving in a half hour to take the dog to her appointment.
I'm writing a letter to my regular vet, informing them of their receptionists desire to get rid of longtime customers.