I read the transcript of the chat mentioned on the first page of this thread. In it, one parent complained that her child wasn't picked up at all in the morning. In the afternoon, she was put on the bus, but the bus driver said that it wasn't part of their route. It turns out that due to redistricting, it was a new addition to the route and the driver missed that message.
I grew up in Charles county, where all the buses belonged to Keller. He started out as a little company running school buses and that's all, now he has commuter buses, tour buses and the MTA contract for So. MD. All because he had his stuff together running a few school buses. Like I said before, I like my kid's bus driver, she owns 2-3 buses, but with 200 different bus contractors, like they have in St M's there are bound to be troubles. What happens when the buses break down? A lot of these people only own one bus, where do they get a replacement? I guess they borrow one from somewhere. What about maintance? Joe Farmer is your "do it yourself" mechanic. Most of them are on top of it, but some of them aren't. These folks have it tough, don't get me wrong, they're trying to make a living, but the shear logistics of organizing all these people and contracts etc. has got to be a nightmare.
You may argue that going with one big company would detract from the community. The bus drivers have been driving the same routes for years and they know their kids. My bus driver growing up, (a Keller employee) lived in my tiny rural neighborhood. She was allowed to keep her bus at her house, except for summer when it went in for maintance. She drove both the elementary school kids and the high school kids in the neighborhood (there wasn't time to drive the middle school in between the two other runs). When she died last year, the funeral was standing room only, because everyone knew and respected her.
As I understand it, the rules and contracts in St M's discourages consoladation of bus contracts and effectively makes it impossible for someone to buy up a bunch of buses and coordinate several bus routes. Some, like my neighborhood's driver have 2-3 buses, but wouldn't it make more sense for a few people to have 25, 50 or 100 buses? That way, they always have back up drivers and buses and a central supervisor can say, "here is your route, here are the changes for this year, this is where you need to be and when."