-- Mayor Eric Adams
didn't hold back Monday when asked about a decision from Chase Bank
to close some of their city ATMs during overnight hours, citing crime and vagrancy concerns.
Customers didn't hold back, either.
Using an ATM is exactly what Sunny Ng wanted to do last Tuesday night, but when he tried to enter a Chase ATM vestibule in Williamsburg, Brooklyn, the only paper he got was a warning that, for now, the once 24-hour ATMs will close at 10 p.m.
"The advantage of using Chase is that they have so many ATMs, and so for it to close at night is kind of unbelievable," Ng said.
So Ng got online and complained to Chase in a tweet, and the company replied, apologizing and saying it has decided to close some ATM vestibules not just at 10 p.m., but at 5 p.m. or 6 p.m., depending on the location. The bank even gave a reason: rising crime and vagrancy in vestibules that were 24/7.
"Which I don't really buy because like I've seen vestibules where they have private security guards before, so it's not like there's no solution to it," Ng said.